SHIPPING & RETURNS
Shipping Policy
Orders for items that are in stock will be processed and shipped within 2-5 business days. If an item is out of stock/backordered, we will ship the item once restocked. Orders are shipped via the United States Postal Service (USPS).
United States
After departing from Brown & Coconut’s facility, USPS packages generally deliver within 2-5 business days, depending on your location and chosen shipping method. When your order is processed and shipped, you will receive a notification via email with your package’s tracking number.
International Shipping
Any and all customs fees and charges related to your (the customer’s) order/package are 100% your responsibility. Brown & Coconut is not responsible for and will not pay customs charges for any orders. International orders can take several weeks to arrive as they must pass through customs and while we make every effort to ensure orders are shipped in a timely manner, shipping timelines for international packages are out of our control.
Return & Exchange Policy
Thanks for shopping at ​Milan Perry.​
Returns
If you are not entirely satisfied with your purchase, we're here to help.
You have ​14 business days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Refunds
Once we receive your returned item, we will inspect it and notify you that we have received it. We will immediately notify you on the status of your refund after inspection.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will be credited within 1-3 days, but the refund reflecting on your statement may take extra time depending on your card issuer's policies.